Roberto Jewels

FAQ DETAILS

Support

Our diamond jewelry pieces come with a 30-day return policy from the date of purchase. The item must be in its original condition, unworn, and with all packaging intact. Please contact our support team to initiate the return process.

Each diamond purchased from us comes with a certificate of authenticity from a reputable gemological institute. You can also request an appraisal from an independent jeweler for additional verification.

Yes, we offer resizing services for most of our diamond rings and jewelry. Please contact our customer service team to discuss your resizing needs, and we will guide you through the process.

To keep your diamond jewelry looking its best, we recommend cleaning it regularly with a mild detergent solution and a soft cloth. Avoid exposing your jewelry to harsh chemicals, and store it in a soft pouch or jewelry box when not in use.

We offer a lifetime warranty on craftsmanship for all of our diamond jewelry. This covers any defects that arise from manufacturing, but does not include damage due to wear and tear or accidental damage.

Once your order has shipped, you will receive a tracking number via email. You can track your order through the provided link or by visiting the carrier’s website.

Yes, we offer flexible financing options through our partner providers. You can apply for financing at checkout, and our team will guide you through the approval process.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and financing options at checkout.

You can reach our customer support team via email at Robertojewels.inc@gmail.com or by calling +91 8200296799. Our team is available Monday through Sunday from 24 Hour

Yes, we offer custom designs! If you’re interested in creating a one-of-a-kind piece, please reach out to our customer service team, and we’ll guide you through the design process.