Roberto Jewels

FAQ DETAILS

Payment

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, Zelle, and other secure online payment platforms.

Yes, your payment information is processed through secure, encrypted channels. We follow industry standards to ensure your data is protected.

In most cases, we allow splitting payments across different methods, but this depends on the platform or service you’re using. Please check the checkout page for available options.

Payments are usually processed immediately or within a few minutes. If you experience a delay, please check with your payment provider or contact customer support.

Refund policies depend on the product or service purchased. Please refer to the specific refund policy for details or reach out to customer support for assistance.

Taxes are applicable based on your location and the product/service being purchased. The total price, including taxes, will be shown before completing your purchase.

Payments may be declined for several reasons, such as insufficient funds, incorrect card details, or issues with your payment provider. You can try using a different payment method or contact your payment provider for assistance.

It depends on the timing and the platform you’re using. In many cases, you can change your payment method before the payment is processed, but once it’s completed, it may not be possible to make changes.